Сила в доверии. Как создать и не потерять один из самых важных нематериальных активов компании - Сандра Сачер
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352
Andrew Hoffman, “Volkswagen’s Clean Diesel Dilemma” (William Davidson Institute case study no. W04C84, University of Michigan, Ann Arbor, 2016).
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Andreas Cremer and Tom Bergin, “Fear and Respect: VW’s Culture Under Winterkorn,” Reuters, October 10, 2015, www.reuters.com/article/us-volkswagen-emissions-culture/fear-and-respect-vws-culture-under-winterkorn-idUSKCN0S40MT20151010.
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Cremer and Bergin, “Fear and Respect.”
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Jack Ewing, “Six Years Ago, He Helped Expose VW’s Diesel Fraud. This Year, GM Let Him Go,” New York Times, May 6, 2019, www.nytimes.com/2019/05/06/business/hermanth-kappanna-vw-emissions-gm.html.
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Sonari Glinton, “How a Little Lab in West Virginia Caught Volkswagen’s Big Cheat,” NPR, September 24, 2015, www.npr.org/2015/09/24/443053672/how-a-little-lab-in-west-virginia-caught-volkswagens-big-cheat.
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Ewing, “Six Years Ago.”
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Gwyn Topham, Sean Clarke, Cath Levett, Paul Scruton, and Matt Fidler, “The Volkswagen Emissions Scandal Explained,” The Guardian, September 23, 2015, www.theguardian.com/business/ng-interactive/2015/sep/23/volkswagen-emissions-scandal-explained-diesel-cars.
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Alana Semuels, “‘Rampant Consumerism Is Not Attractive’: Patagonia Is Climbing to the Top — and Reimagining Capitalism Along the Way,” Time, September 23, 2019, https://time.com/5684011/patagonia/.
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Semuels, “‘Rampant Consumerism.’”
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В США существует разделение на национальные парки и национальные памятники. И те и другие являются охраняемыми территориями, разница в том, кто их создает и ими управляет. Национальные парки находятся в ведении Службы национальных парков (NPS). Национальные памятники могут быть созданы на любой земле, находящейся в федеральной собственности, только через президентские полномочия. Прим. ред.
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Patagonia, “Hey How’s That Lawsuit Against the President Going?” accessed October 7, 2020, www.patagonia.com/stories/hey-hows-that-lawsuit-against-the-president-going/story-72248.html.
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Forest Reinhardt, Ramon Casadesus-Masanell, and Hyun Jin Kim, “Patagonia” (HBS Case No. 9-711-020, Harvard Business School, October 19, 2010).
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Semuels, “‘Rampant Consumerism.’”
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Товарный кредит предполагает при возврате в магазин неподошедшей вещи не возврат денег, а право покупки другой вещи на такую же сумму или с доплатой. Прим. ред.
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Forest Reinhardt, Ramon Casadesus-Masanell, and Lauren Barley, “Patagonia (B)” (HBS Case No. 9-714-465, Harvard Business School, February 4, 2014).
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Jeff Beer, “How Patagonia Grows Everytime It Amplifies Its Social Mission,” Fast Company, February 21, 2018, www.fastcompany.com/40525452/how-patagonia-grows-every-time-it-amplifies-its-social-mission.
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Josh Sanburn, “Walmart’s On-Again, Off-Again Relationship with Guns,” Time, January 11, 2013, https://business.time.com/2013/01/11/walmarts-on-again-off-again-relationship-with-guns/.
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Nathan Layne, “Wal-Mart to Stop Selling AR-15, Other Semi-Automatic Rifles,” Reuters, August 27, 2015, www.reuters.com/article/us-wal-mart-stores-rifles/wal-mart-to-stop-selling-ar-15-other-semi-automatic-rifles-idUSKCN0QV26520150827.
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Chris Canipe and Lazaro Gamio, “What the Deadliest Mass Shootings Have in Common,” Axios, September 7, 2019, www.axios.com/deadliest-mass-shootings-common-4211bafd-da85-41d4-b3b2-b51ff61e7c86.html.
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Aaron Smith and Christina Alesci, “Walmart to Stop Selling AR-15 Guns,” CNN Business, August 26, 2015, https://money.cnn.com/2015/08/26/news/companies/walmart-ar-15-guns/index.html.
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Layne, “Wal-Mart to Stop Selling AR-15.”
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Smith and Alesci, “Walmart to Stop Selling AR-15 Guns.”
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Elizabeth Chuck, Alex Johnson, and Corky Siemaszko, “17 Killed in Mass Shooting at High School in Parkland, Florida,” NBC News, February 14, 2018, www.nbcnews.com/news/us-news/police-respond-shooting-parkland-florida-high-school-n848101.
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Jen Kirby, “Walmart Raises the Minimum Age to Buy Firearms to 21,” Vox, February 28, 2018, www.vox.com/2018/2/28/17065210/walmart-dicks-guns-21-age-limit.
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Jason Silverstein, “There Were More Mass Shootings Than Days in 2019,” CBS News, January 2, 2020, www.cbsnews.com/news/mass-shootings-2019-more-than-days-365/.
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Hayley Peterson, “Walmart Corporate Employee Sends Mass Email Urging Workers to Go on Strike Until the Company Stops Selling Guns,” Business Insider, August 6, 2019, www.businessinsider.com/walmart-shooting-corporate-employee-urges-strike-to-stop-gun-sales-2019-8.
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David Williams, “A Walmart Worker Sent a Mass Email Urging Thousands of Associates to Strike over Gun Sales,” CNN Business, August 7, 2019, www.cnn.com/2019/08/07/business/walmart-gun-sales-walkout-trnd/index.html.
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Hayley Peterson, “I Tried to Buy a Gun at Walmart Twice, and Roadblocks Left Me Empty-Handed Both Times,” Business Insider, August 21, 2019, www.businessinsider.com/walmart-gun-buying-review-virginia-store-2019-8.
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Clare Duffy, “How Walmart Became an Unlikely Champion of Gun Safety,” CNN Business, September 4, 2019, www.cnn.com/2019/09/04/business/walmart-gun-policy-reactions/index.html.
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John Gramlich, “What the Data Says About Gun Deaths in the U.S.,” Pew Research Center, August 16, 2019, www.pewresearch.org/fact-tank/2019/08/16/what-the-data-says-about-gun-deaths-in-the-u-s/.
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Rachel Treisman, “Poll: Number of Americans Who Favor Stricter Gun Laws Continue to Grow,” NPR, October 20, 2019, www.npr.org/2019/10/20/771278167/poll-number-of-americans-who-favor-stricter-gun-laws-continues-to-grow.
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Peterson, “I Tried to Buy a Gun at Walmart.”
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Siemens AG — немецкий конгломерат, работающий в области электротехники, электроники, энергетического оборудования, транспорта, медицинского оборудования и светотехники, а также специализированных услуг в различных областях промышленности, транспорта и связи. Штаб-квартиры находятся в Берлине и Мюнхене. Прим. ред.
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Peter Löscher, “The CEO of Siemens on Using a Scandal to Drive Change,” Harvard Business Review, November 2012, https://hbr.org/2012/11/the-ceo-of-siemens-on-using-a-scandal-to-drive-change.
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Cary O’Reilly and Karin Matussek, “Siemens to Pay $1.6 Billion to Settle Bribery Cases,” Bloomberg News, December 16, 2008, www.washingtonpost.com/wp-dyn/content/article/2008/12/15/AR2008121502926.html.
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US Securities and Exchange Commission, “SEC Charges Siemens AG for Engaging in Worldwide Bribery,” December
