Брек Ингланд - 4 правила эффективного лидера в условиях неопределенности
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Обширный заболоченный район в южной Флориде к югу от озера Окичоби.
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Covey Stephen M. R. The Speed of Trust: The One Thing That Changes Everything, Free Press, 2006, pp. 17, 19. – перевод Кови С. Р. Скорость доверия: то, что меняет все. М. 2010.
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Integrity Bank of Atlanta – «Честный банк Атланты».
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INSEAD – European Institute of Business Administration – Европейский институт делового администрирования (престижная международная бизнес-школа, ведущая подготовку специалистов по управлению; основана в 1957 г.).
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Мы в курсе скандалов с употреблением допинга, разворачивающихся вокруг гонок Тур де Франс и других крупнейших спортивных соревнований, например, Олимпийских игр. Конечно, мы не одобряем ни одну форму мошенничества, в том числе и допинг. И, конечно, мы не знаем всех фактов. Несмотря на это мы считаем, что пример команды велосипедистов «в горах» полезен, поскольку помогает понять, как добиваться успеха в экстремальных и непредсказуемых условиях.
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«Succeeding in the New Economic Environment», Re port of the IBM Institute for Business Value, Mar. 2009, p. 12.
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IBM Institute Report, p. 4.
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«Riding in Fast Company: Lance Armstrong and Team USPS», Fast Company, Feb. 8, 2008.
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«CEO Challenge 2008: To p 1 °Challenges», Report of the Conference Board, Nov. 2008.
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FranklinCovey xQ Database Averages, Dec. 31, 2008; «The Execution Quotient», FranklinCovey white paper, Mar. 3, 2004. Исследование xQ, проведенное FranklinCovey, помогло 150 000 сотрудникам в тысячах организаций повысить дисциплину исполнения.
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Herb E., et al., «Teamwork at the Top», McKinsey Quarterly, Aug. 2002.
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IBM Institute Report, p. 12.
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Kaplan R. S. and Norton D. P., «Strategy Execution Needs a System», HarvardBusiness.org Voices, Apr. 20, 2009.
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«The Crash of Eastern Airlines 401», eastern401.googlepages.com/home.
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Orit Gadiesh and Hugh MacArthur, Lessons from Private Equity Any Company Can Use. Harvard Business Press, 2008, p. 16.
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Miller J. W., «Maersk: Container Ship Cuts Costs to Stay Afloat», The Wall Street Journal, Apr. 8, 2009.
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A. P. Moller-Maersk A/S, Annual Report 2008.
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FranklinCovey xQ Database Averages.
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«Maersk Container Industry Case Study», FranklinCovey Center for Advanced Research, franklincoveyre-search.org/documents/textsearch?criteria=maersk.
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Nassim Nicholas Taleb, The Black Swan: The Impact of the Highly Improbable, New York: Random House, 2007, p. 204.
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Gadiesh and MacArthur, p. 19.
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Everest: Taking the Team to the Summit, FranklinCovey InSights video.
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Gadiesh and MacArthur, p. 24.
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Brion O'Connor, «American Flyers», ESPN, sports.espn.go.com/espnmag/story?section=magazine&id=3742027.
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«Driving Business Results Through Continuous Engagement», 2008/2009 Work USA Survey Report, Watson Wyatt Worldwide, 2009, p. 1.
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«The Economic Impact of the Achievement Gap in Americas Schools: Summary of Findings», McKinsey Quarterly, April 2009.
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Thomas Friedman, «Swimming Without a Suit», The New York Times, Apr. 21, 2009.
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Bill Amelio, «Navigating the Downturn», INSEAD Know ledge, April 2009.
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David L. Cooperrider and Diana Whitney, Appreciative Inquiry: A Positive Revolution in Change, Berrett-Koehler, 2005.
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Stephen R. Covey, «8th Habit Leadership: Unleashing Potential», Chief Learning Officer Oct. 2005.
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Gautam Naik, «Hospital Races to Learn Lessons of Fer rari Pit Stop», The Wall Street Journal, Nov. 14, 2006.
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Speed Up Your Team: Continuously Improving Team Processes, FranklinCovey InSights video.
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«Trust in Governments, Corporations, and Global Institutions Continues to Decline», Global Survey of the World Economic Forum, Dec. 15, 2005. Conference Board Re port, p. 5.
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Stephen M. R. Covey, The Speed of Trust: The One Thing That Changes Everything, Free Press, 2006, pp. 17, 19.
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IBM Institute Report, p. 3.
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«Michael Schumacher – The Best Driver in the Car Racing Sport, a Legend in His Own Lifetime», German Culture Magazine, http://www.germanculture.com.ua/library/weekly/michael-schumacher.htm.
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David Tremayne, «Flawed Genius Schumacher Calls Time on Brilliant Career», The Independent, Sep. 11, 2006.
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Stephen M. R. Covey, «Daring to Trust Again», интервью, взятое Newton Holt, Associations Now, Jul. 2007.
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Terry Macalister, «Full of Beans: Howard Schultz, Chair man of Starbucks», The Guardian, Oct. 16, 2004.
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Stephen M. R. Covey, «Daring».
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Stephen M. R. Covey, «Daring».
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Betsy Morris, «The Accidental CEO», Fortune, Jun. 9, 2003, p. 45.
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«2008 Chief Executive of the Year», ChiefExecutive.net. http://www.chiefexecutive.net/ME2/dirmod.asp?sid=&nm=&type=Publishing&mod=Publications%3A%3AArticle&mid=8F3A7027421841978F18BE895F87F791&tier=4&id=01425EF8AE72494B9D15BDDCEC6C5733.
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Don Tennant, «Anne Mulcahy on Getting the Color Back into Xerox», CIO, Jun. 17, 2008.
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Stephen M. R. Covey, «The Speed of Trust Tour», речь, произнесенная в Сан-Франциско в отеле Francis Drake Hotel, April 30, 2009.
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«Wall Street's Latest Crisis of Leadership», BusinessWeek, Oct. 3, 2008.
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«Alpharetta-based Integrity Bank Fails», The Atlanta Journal-Constitution, Aug. 29, 2008.
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Quy Huy, «Leadership in Crisis», INSEAD Knowledge, http://knowledge.insead.edu/LeadershipinCrisis081216.cfm?vid=156.
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Patricia Aburdene, Megatrends 2010: The Rise of Conscious Capitalism, Hampton Roads, 2007, p. 27.
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Rosabeth Moss Kanter, «The Value of Role Models in the Downturn», HarvardBusiness.org Voices, Mar. 2, 2009.
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FranklinCovey-HarrisInteractive «Trust Quotient» Survey Results of 12,000 American Workers, available from FranklinСovey.
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Erik Weihenmayer, «Touch the Top», podcast April 13, 2009. http://www.touchthetop.com/press/press.htm#04-13-09-2.
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Anne M. Mulcahy, «From the Podium», MIT Leader ship Center, http://sloanleadership.mit.edu/r-mulcahy.php.
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«Crisis Helped to Reshape Xerox in Positive Ways», [email protected], Nov. 16, 2005.
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Gianna Englert, «Anne Mulcahy», http://www.capitalistchicks.com/?q=node/237. Accessed Apr 29, 2009.
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«Crisis», [email protected]
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Rita McGrath, «A Better Way to Cut Costs», Harvard-Business.org Voices, Mar. 9, 2009.
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IBM Institute Report, pp. 6–7.
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James Allen, Frederick Reichheld, and Barney Hamil ton, «The Three 'Ds' of Customer Experience», Harvard Management Update, Nov. 7, 2005.
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Rosabeth Moss Kanter, «Simplicity: The Next Big Thing», HarvardBusiness.org Voices, Feb. 12, 2009.
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C. Crum, et al., Demand Management Best Practices,]. Ross Publishing, 2003.
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«Top 10 Medical Breakthroughs of 2008», Time Ma ga zine, http://www.time.com/time/specials/2008/toplO/article/0,30583,1855948_1863993_1864002,00.html.
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Pete Cashmore, «Recession Is the Mother of Tech Invention», Maskable: The Social Media Guide. http://mashable.com/2008/10/12/recession-is-the-mother-of-tech-inven-tion. Acces sed April 20, 2009.