Ценные сотрудники - Лиз Уайзман
102
Paul Krugman, “Trump and His Infallible Advisers,” New York Times, 4 мая 2020 г., https://www.nytimes.com/2020/05/04/opinion/trump-coronavirus.html.
103
Morehead, “Stanford University’s Carol Dweck on the Growth Mindset and Education.”
104
Ellie Rose, “Kim Christensen Admits Moving the Goalposts,” Guardian, 25 сентября 2009 г., https://www.theguardian.com/football/2009/sep/25/kim-christensen-admits-moving-goalposts.
105
Stephanie Mansfield, “Jason Robards,” Washington Post, 27 февраля 1983 г., https://www.washingtonpost.com/archive/lifestyle/style/1983/02/27/jason-robards/2c93d725-20e4-4d67-b5fc-lc87548520dl/.
106
Michelle Obama, Becoming (New York: Crown, 2018), 419.
107
Hayley Blunden, Jaewon Yoon, Ariella Kristal, Ashley Whillans, “Framing Feedback Giving as Advice Giving Yields More Critical and Actionable Input,” Harvard Business School Working Paper no. 20-021, август 2019, https://www.hbs.edu/ris/Publication%20Files/20-021_b907e6l4-e44a-4f21-bae8-e4a722babb25.pdf.
108
“1964 Alaska Earthquake,” Wikipedia, https://en.wikipedia.org/wiki/1964_Alaska_earthquake.
109
“Genie Chance and the Great Alaska Earthquake,” The Daily, подкаст, 22 мая 2020 г., https://www.nytimes.com/2020/05/22/podcasts/the-daiIy/this-is-chance-alaska-earthquake.html?showTranscript=1.
110
“Genie Chance and the Great Alaska Earthquake,” The Daily, подкаст, 22 мая 2020 г., https://www.nytimes.com/2020/05/22/podcasts/the-daiIy/this-is-chance-alaska-earthquake.html?showTranscript=1.
111
“Genie Chance and the Great Alaska Earthquake,” The Daily, подкаст, 22 мая 2020 г., https://www.nytimes.com/2020/05/22/podcasts/the-daiIy/this-is-chance-alaska-earthquake.html?showTranscript=1.
112
Jon Mooallem, This Is Chance!: The Shaking of an All-American City, a Voice That Held It Together (New York: Random House, 2020).
113
Jon Mooallem, This Is Chance!: The Shaking of an All-American City, a Voice That Held It Together (New York: Random House, 2020), 172.
114
Jon Mooallem, This Is Chance!: The Shaking of an All-American City, a Voice That Held It Together (New York: Random House, 2020), 175.
115
“American Time Use Survey — 2019 Results,” Bureau of Labor Statistics, 25 июня 2020 г., https://www.bls.gov/news.release/pdf/atus.pdf.
116
Jennifer J. Deal, “Welcome to the 72-Hour Work Week,” Harvard Business Review, 12 сентября 2013 г., https://hbr.org/2013/09/welcome-to-the-72-hour-work-we.
117
“Workplace Stress,” The American Institute of Stress, https://www.stress.org/workplace-stress.
118
“Workplace Conflict and How Businesses Can Harness It to Thrive,” CPP Global Human Capital Report, июль 2008 г., https://img.en25.com/Web/CPP/Conflict_report.pdf.
119
Rob Cross, Reb Rebele, and Adam Grant, “Collaborative Overload,” Harvard Business Review, январь-февраль 2016 г., https://hbr.org/2016/01/collaborative-overload.
120
Jennifer J. Deal, “Always On, Never Done? Don’t Blame the Smartphone,” Center for Creative Leadership, 2015, https://cclinnovation.org/wp-content/uploads/2020/02/alwayson.pdf.
121
“Employee Burnout: Causes and Cures,” Gallup, 20 мая 2020 г., https://www.gallup.com/workplace/282659/employee-burnout-perspective-paper.aspx.
122
Имя изменено в целях конфиденциальности.
123
Ash Buchanan, “About,” Benefit Mindset, https://benefitmindset.com/about/.
124
Ash Buchanan, “About,” Benefit Mindset, https://benefitmindset.com/about/.
125
Исследование Wiseman Group показало, что «неприхотливость и отсутствие склонности к драматизму» среди влиятельных сотрудников 89–97% проявляли всегда или часто, 62,6% — всегда; среди обычных сотрудников 40,64% проявляли всегда или часто, 14,44% — всегда; среди вносящих недостаточный вклад 15–94% проявляли всегда или часто, 3,3% — всегда.
126
Hatmaker, “Armchair Expert-ise with Podcast Creator and Host Monica Padman.”
127
Ронни Лотт в беседе со Стивом Янгом на Bill Campbell Trophy Summit в Стэнфордском университете 16 августа 2019 г. Я присутствовала на этом мероприятии и получила видеозапись их разговора.
128
Jennifer Aaker and Naomi Bagdonas, Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life and How Anyone Can Harness It. Even You. (New York: Currency, 2021).
129
Jennifer Aaker and Naomi Bagdonas, Humor, Seriously: Why Humor Is a Secret Weapon in Business and Life and How Anyone Can Harness It. Even You. (New York: Currency, 2021).
130
Adrian Gostick and Scott Christopher, The Levity Effect: Why It Pays to Lighten Up (Hoboken, NJ: John Wiley & Sons, 2008).
131
Adrian Gostick and Chester Elton, Leading with Gratitude: Eight Leadership Practices for Extraordinary Business Results (New York: Harper Business, 2020).
132
“Giving Thanks Can Make You Happier,” Harvard Health, ноябрь 2011 г., https://www.health.harvard.edu/healthbeat/giving-thanks-can-make-you-happier.
133
Susan A. Randolph, “The Power of Gratitude,” Workplace Health & Safety 65, no. 3 (2017): 144, https://doi.org/10.1177/2165079917697217.
134
Rebecca S. Finley, “Reflection, Resilience, Relationships, and Gratitude,” American Journal of Health-System Pharmacy 75, no. 16 (2018): 1185–90, https://doi.org/10.2l46/ajhpl80249
135
Исследование Wiseman Group показало, что о «безопасности и благополучии других» всегда или часто заботились 94,04% влиятельных сотрудников, всегда — 66,67%; среди обычных сотрудников всегда или часто это поведение проявлялось у 58,82%, всегда — у 28,88%; среди вносящих недостаточный вклад всегда или часто это делали 40,66%, всегда — 13,19%.
136
Mooallem, This Is Chance!
137
Bourree Lam, “The Two Women Who Kicked Off Salesforce’s Company-Wide Salary Review,” Atlantic, 12 апреля 2016 г., https://www.theatlantic.com/business/archive/2016/04/salesforce-seka-robbins/477912/.
138
“The High Price of a Low Performer,” Robert Half International, 15 мая 2018 г., http://rh-us.mediaroom.com/2018-05-15-The-High-Price-Of-A-Low-Performer.
139
Квотербэк — игрок нападения.
140
Лайнмен — игрок на линии схватки.
141
Тейкдаун — прием в поединке, перевод оппонента в партер при помощи захвата ног.
142
Стив Янг в беседе с Ронни Лоттом на Bill Campbell Trophy Summit в Стэнфордском университете 16 августа 2019 г. Я присутствовала на этом мероприятии и получила видеозапись их разговора.
143
Gary Keller, The One Thing: The Surprisingly Simple Truth Behind Extraordinary Results (Austin, TX: Bard Press, 2013).
144
